Join Doris Jones and help deliver care as it should be. As the welcoming first point of contact for clients and their families, you’ll play a key role in ensuring every enquiry is handled with warmth, professionalism and empathy.
This varied role combines customer service, administration and coordination, supporting our Client Services team to deliver an exceptional experience from initial enquiry through ongoing care. You’ll keep accurate records, communicate with care teams, help streamline office operations and contribute to continuous improvement through new technologies, including AI and automation. If you’re highly organised, enjoy helping people, thrive in a busy environment and take pride in making a real difference behind the scenes, we’d love to hear from you.